How We Handle Your Information

The quote form collects 7 items: delivery ZIP, mobile phone, delivery date, pickup date, unit type, quantity and guest or crew size. The quote form does not ask for your name, email, street address or card number. A hidden spam trap field is also sent, and real people leave that field blank.

We ask for these items only because a quote needs them. The ZIP sets the route, the dates set the schedule and the head count sets the unit count.

Your street address, name and payment details come later, on the phone or in the e-signed rental agreement, once you decide to book. See what a full porta potty quote includes.

The quote form sends your details through Web3Forms, a form delivery service at api.web3forms.com, which emails the details to our dispatch inbox. Web3Forms receives the form fields plus standard technical details your browser sends, like your IP address, so it can deliver the message and block spam.

Web3Forms handles your details under its own privacy terms. Read them at web3forms.com.

After the form sends, your browser goes to our thank-you page. Nothing from the form is saved on this website itself.

The ZIP checker does not send your ZIP code to us or to any server. The ZIP checker runs in your browser only, comparing your ZIP to a list built into the page. The zone answer shows on your screen, and the ZIP stays on your device unless you type it into the quote form.

The page code notes simple events in your browser, like a ZIP check, a tap on the call button or a sent quote form. Those notes stay in your browser. They would only be counted if we turn on a site statistics tool, and we will update this page before we do.

Austin Rental Works runs no ad tracking pixels on this website and does not sell, rent or trade your information. Your details are used only for 3 jobs: quoting your rental, scheduling delivery and service, and billing. We share details only with the services that make those jobs work, like the form service and card processor.

• No Facebook, TikTok or other ad pixels
• No selling or renting of phone numbers or email addresses
• No marketing texts from the quote form. The number is used to send your quote.

A phone call to (843) 268-6920 reaches our dispatcher, who writes down what the quote needs: ZIP, dates, unit, quantity and placement notes. Those notes go into our booking records so the driver knows where to go. The dispatcher uses your number only to confirm the order and arrival.

When you book, we also keep the delivery address, gate codes, the e-signed rental agreement and invoices. Card payments run through a card processor. We do not keep full card numbers on paper or in email.

Quote requests that never turn into a booking are deleted from our inbox within about 12 months. Booking records, rental agreements and invoices are kept as long as tax and business records require. To see or delete your information, call (843) 268-6920 during business hours, and we will confirm when it is done.

We may need to keep some billing records for tax reasons even after a delete request. We will tell you which records those are.

This website is meant for adults booking rentals, and we do not knowingly collect information from children under 13. If a child sent us details, call and we will delete them. When this privacy policy changes, we update this page and the reviewed date shown near the top.

Questions about privacy? Reach us on the contact page, or read our rental terms for how bookings and billing work.